How do I contact Skechers Customer Care?
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Chat with Us: please click the chat with us button at the bottom right side of your screen. Live chat is available during our normal hours of operation, please see below.
Send us an Email: Click here
Give us a call: 1-800-746-3411
Hours of Operation:
Monday – Saturday: 6:00 am- 7:00 pm PT
*Our offices will be open from 7:00am- 3:30pm PT on Monday, September 1, 2025 in observance of Labor Day.*